Employment

Hours:

20-30 hrs/week

Rate of Pay :

$22-26/hr

Job Summary:

Responsible for working with the HR team to administer policies and programs relating to all phases of human resources activity.  Generalist duties encompass recruitment, compensation and benefits, employee relations, performance management, workers’ compensation, training and special projects.  Responsible for ensuring compliance with applicable Federal and State regulations.  The Human Resources Generalist is responsible to and will receive work duties from the Chief Operating Officer.

Essential Functions:

Performs all steps of the recruitment process, reviewing staffing requisitions, posting positions, screening applications, interviewing, employment verification, post-offer employment testing, conducting background checks and making offers of employment.

 Supervises timekeeping and payroll processing for all departments.

Maintains and administers all benefits programs, including enrollment and employee benefit requests/changes.

Interprets and communicates Human Resources policies and procedures.  Provides general advisement to supervisors needing to address employee relations/performance issues.

Provides a service-oriented attitude to respond to all employee enquiries and to ensure that appropriate actions are taken concerning problem resolution, follow-up and documentation.

Manages workers’ compensation activity to include reporting, record keeping, follow-up, training and coordination with insurance provider.

Compiles employment, compensation, training and other human resource information/data/statistics necessary to prepare HR metrics and reports.

Ensures that HR actions are in compliance with all appropriate regulatory, licensing, and accrediting agencies/authorities. 

Develops and participates in employee training including onboarding of new employees, new supervisor training, and training in HR processes.

Conducts investigations of employee complaints, determines actions and documents results.

Assists in the planning and execution of all employee events including Lab Week, philanthropic activities, holiday programs, and special events.

Develops and distributes employee communications including benefit information, employee newsletter, event notifications, etc.

Assists with the development and implementation of new human resource-related programs and initiatives.

Maintains currency with state and federal laws and regulations.  Participates in continuing education through newsletters, local HR organizations, etc.

Experience:

Education/Training:

Bachelor’s Degree in Human Resources Management, Business Management, or related area.

Job Summary:

The Sales Representative onboards newly generated toxicology accounts in Arkansas. Primary focus being outpatient facilities prescribing scheduled medications, pain management clinics, behavioral and mental health facilities, substance abuse and addiction recovery centers, and regional hospital systems.

Key responsibilities:

Include educating, servicing, and training new and existing customers on company offerings. Identifies new business opportunities by developing existing relationships and cold calling prospective accounts. Assists the Director of Sales as needed in accomplishing sales goals.

Essential Responsibilities / Duties:

Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
Schedule and deliver field training sessions with our customers/clients and their staff.

Train clinic staff in proper processing of requisitions and sample collection procedure
Function as the key person who identifies account needs and provides top support to clients

Identify, communicate, and help resolve any service issues, billing issues or customer complaints.

Schedule and/or arrange UPS/FedEx/Couri er pick-ups from offices Depending on location travel required up to 50% including overnights

Qualifications:

Education

Bachelor’s degree in business or relevant field of study; or an equivalent Level of education and experience

Competencies/Skills

Able to independently research, organize, multitask, and prioritize work Exceptional verbal/ written communication skills.
Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness.
Uncompromising ethics and integrity.

Experience

1+ years documented successful sales numbers, B2B,or medical sales Prior sales or customer service functions
Experience in a healthcare setting is valuable

Call logging and account tracking experience and comfortable using a range of technology platforms while on the road.
Clean driving record and ability to maintain a home office.

Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cyber security controls are always adhered to.

Position is a clinic based position that will involve Urine Drug Test collection. Phlebotomy certification a plus. Position is PRN based upon growth in the area. May progress to part time and or full time. Good customer service skills required. Interacting with clinic staff and patients. Detail oriented with basic computer skills.

Description

Greet patient and gather information necessary to create requisition using ARMO Diagnostics order entry portal. Enter the information into portal and produce the requisition.

Comply with the policies and procedures as outlined in the Employee Handbook. Follow
departmental policies and procedures as required.

Collect the appropriate specimen(s) using ARMO Diagnostics approved UDS collection. Assist in collections both observed and non-observed as requested by client.

Collect the appropriate specimen(s) using ARMO Diagnostics approved venipuncture, capillary puncture, or other technique. Assist patient in properly positioning their body in order to obtain specimen.

Process the specimen(s) as required by ARMO Diagnostics Specimen Requirements and prepare the specimen to be transported to the lab.

Verify that all information on the requisition is correct, all specimens are labeled properly and the correct specimen(s) has been collected. Place the specimen bag in the bin for courier pick up.

Utilize appropriate customer service skills throughout the entire patient interaction.

Rotate to other collection sites as staffing needs dictate. This includes driving to the assigned location on short notice in support of patient needs.