We specialize in advanced diagnostic testing that allows for a fast turn-around time and accurate results for providers and their patients top make informed decisions

Our Founders

ARMO founders have a combined 108 years of laboratory experience

Our experience in the medical field helps us utilize the latest technologies and recommended testing protocols to analyze and implement new solutions to support your care process.

Synergistic talents from diverse medical backgrounds with a common denominator of laboratory experience brings to life a team brings to life a team that is dedicated to providing accurate diagnostic testing when a patient’s life may depend on it.  Together, they are committed to becoming a partner to your practice to protect you and your patients.

Teaming Together For Support

Team members are available for professional consultation and interpretation of data

At ARMO, our field professionals are your liaison to our testing team.  Becoming a part of your team, your ARMO representative will onboard and train your staff and build trust as they continue the relationship by providing the support needed as we put the patient first.  Sales reps are available to you by phone, email, and in person.

Work with ARMO

Working with ARMO means your patients, clients or residents receive the care they need when they need it.

With our technology, you’ll help the patient by treating your patient sooner than with traditional testing. Using our online physician portal, the clinician can review the results in real time.  An e-mail alerts staff to new results. With our secure ordering and reporting portal, you will have report access anywhere that you have internet service.

Together, we can make the process of diagnosis and treatment more efficient, effective, and timely.

Helping You Save Lives

Our Team

Pam Isom


Office – (501) 454-3451

Years of Experience

10 Years in Specialty and General Laboratory
20 Years in Field Sales

Pam has structured her career in combining her love of education and healthcare to serve a wide array of healthcare professionals of the medical community. Furthering her experience into the sales arena allowed Pam to synergize her strengths while working with a national laboratory. Pam’s focus is to educate on the importance of lab testing for the safety and well-being of patients. Pam’s specialty is clinical education and client liaison for hospitals, clinics, and long-term care facilities as she can help facilitate the overall improvement in the patient’s outcome.

Pam is also well-versed in operations which brings a customized approach to meet each client’s needs.”

Bill Thornton MT(ASCP), PhD

Vice President of Technology

Office – (573) 268-8418

Years of Experience

31 Years Clinical Laboratory
15 Years as Laboratory Director
15 Years in Medical Research

Dr. Bill is an experienced clinical laboratory director with a demonstrated history of working in the hospital and health care industry. He has been responsible for the overall operation, leadership, direction and administration of a clinical laboratory including the core laboratory, customer service, logistics and pre-analytics. Bill has demonstrated proficiency in all aspects of medical technology – MT(ASCP). Bringing a strong research background to the lab helps position ARMO to grow as technology changes in the healthcare field. He has co-authored numerous peer-reviewed publications. He is passionate about healthcare and the delivery of high-quality results to improve patient outcomes.

Cooper Holmes

Regional Vice President

Office – (870) 761-0058

Years of Experience

10 Years Specializing in Laboratory Services, over 14 years in Healthcare Sales

Starting with the Durable Medical Equipment arena, Cooper provided timely needs to customers ranging from long-term care facilities  to family practices. In working this arena, Cooper was able to see firsthand, the need for dependable and improved delivery of laboratory services. Combining his sales experience and biology background, Cooper was able to work with several well-known national laboratories.  These opportunities allowed Cooper to educate the medical community in his network on the advancements of cutting-edge laboratory technology so patients could be treated more efficiently and effectively.

Michael Paulsen

Business Development, Finance

Direct – (816) 246-5496

Years of Experience

22 Years Specialty and General Laboratory
42 Years Sales and Management

Michael is a proven sales, marketing, and operational professional with 42 years’ experience in medical and technical markets. As the managing member of ARMO, he has assembled an experienced team of laboratory professionals (with over 108 years combined laboratory experience) to meet the needs of the markets we are serving. With a team focused on being the best laboratory providing exceptional customer support and quality lab results. We are committed to leading the molecular testing market in the states and the markets we serve.

Cathy Thornton

Regulatory Compliance


Years of Experience

49 Years in Laboratory Medicine
35 Years in Laboratory Management with an Emphasis on Regulatory Compliance

Cathy’s experience in Compliance oversight includes Laboratory Quality Metrics and Accreditation standards, Anti-Kickback regulations, Stark Law, Fraud and Abuse, HIPAA Privacy and Security, Workplace Safety for OSHA compliance. Cathy is a detail-oriented leader proficient in the development, implementation, and the auditing of processes. She has been recognized by the College of American Pathologists for participating on inspection teams for Laboratory Accreditation. Her inspection team area of expertise includes Quality Management and Good Laboratory practices.